Privacy Policy

Binhnam Aluminium respects the privacy of customers, business partners, website visitors and job applicants who provide information through our website.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared and the choices available to you when interacting with our website.

For the purposes of this Privacy Policy, “Binhnam Aluminium”, “we”, “our” or “us” refers to Công ty TNHH Nhôm Bình Nam (Binh Nam Aluminium Co., Ltd.).

1. Information We Collect

We may collect information that you provide directly through contact forms, quotation requests, drawing uploads, recruitment forms, email or other communication channels.

This may include:

• Full name
• Company name
• Job title
• Country or region
• Email address
• Telephone or WhatsApp number
• Product requirements
• Estimated quantity
• Delivery destination
• Packing or shipping requirements
• Messages and inquiry details
• CVs and recruitment information
• Technical drawings, CAD files, specifications, samples or other project documents submitted for quotation or technical review

We may also automatically collect limited technical information when you visit the website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring page
• Pages visited
• Approximate location derived from IP address
• Website usage and analytics data

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries and quotation requests
• Review aluminium profile drawings and technical specifications
• Evaluate extrusion, die, surface finishing and CNC machining requirements
• Prepare quotations and production proposals
• Communicate about samples, orders, production and delivery
• Provide packing, logistics and export support
• Provide requested quality certificates, test reports or technical documents
• Maintain communication with customers and business partners
• Improve our website, products and services
• Prevent misuse, fraud or security incidents
• Process job applications
• Meet applicable legal, regulatory, accounting or contractual requirements

We do not use customer technical drawings or project information for unrelated purposes.

3. Technical Drawings and Project Information

B2B customers may submit drawings, CAD files, specifications, product samples or other technical information for quotation, feasibility review, die development or production discussion.

Binhnam Aluminium uses these materials only as reasonably necessary to evaluate and support the relevant inquiry, quotation, sample development or order.

Ownership of drawings, designs and technical information submitted by customers remains with the respective owner unless otherwise agreed in writing.

If your project requires specific confidentiality obligations, non-disclosure terms or restricted handling procedures, please contact us before submitting confidential materials so that an appropriate agreement can be arranged.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate website functions, understand website performance and analyze visitor behaviour.

These may include:

• Essential website cookies
• Analytics cookies
• Performance cookies
• Marketing or advertising cookies, if enabled

Third-party services such as Google Analytics or other analytics and advertising platforms may process information according to their own privacy policies.

Where required by applicable law, non-essential cookies will be used based on user consent.

Users can also manage or disable cookies through their browser settings.

5. How We Share Information

We do not sell personal information to advertisers or unrelated third parties.

Information may be shared only when reasonably necessary with parties such as:

• Website and IT service providers
• Cloud hosting or data storage providers
• Email and communication providers
• Logistics companies and freight forwarders
• Testing, certification or inspection organizations
• Professional advisers
• Government, customs or regulatory authorities where legally required

Where information is shared with service providers, it should be limited to what is reasonably necessary for the relevant service.

Technical drawings and customer specifications should not be disclosed to unrelated third parties except where required for the relevant quotation, manufacturing, testing, logistics or contractual process.

6. International Data Transfers

Because Binhnam Aluminium works with international B2B customers and may use service providers operating in different countries, information may be processed or stored outside the country where it was originally collected.

Where applicable, we take reasonable measures to ensure that such processing is handled in accordance with applicable data protection requirements.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Inquiry and quotation follow-up
• Customer and supplier communication
• Contract and order administration
• Technical project history
• Warranty or claims handling
• Accounting and legal requirements
• Recruitment purposes

Retention periods may vary depending on the nature of the information and applicable legal or contractual requirements.

Information that is no longer reasonably required may be deleted, anonymized or securely archived.

8. Data Security

Binhnam Aluminium takes reasonable organizational and technical measures to protect personal information and business information against unauthorized access, loss, misuse or disclosure.

However, no internet transmission, email system or electronic storage method can be guaranteed to be completely secure.

Customers should avoid sending highly confidential technical information through unsecured channels where a specific secure transfer method or confidentiality agreement is required.

9. Your Rights

Depending on applicable data protection law and your location, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is used
• Opt out of marketing communications

To exercise an applicable privacy right, contact us using the details below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

We may send business-related information to customers, prospects or partners where appropriate and permitted by law.

You may request to stop receiving marketing communications at any time.

Transactional communications related to quotations, orders, projects, payments, quality documents or delivery may still be sent where necessary.

11. Recruitment Information

If you apply for a position at Binhnam Aluminium, we may collect information such as your:

• Name
• Contact details
• CV
• Employment history
• Education
• Skills
• Position applied for
• Other information voluntarily provided during recruitment

Recruitment information is used to evaluate your application and communicate about employment opportunities.

It may be retained for future recruitment purposes where permitted by law.

12. Third-Party Links

Our website may contain links to external websites, social media platforms, logistics providers or other third-party services.

Binhnam Aluminium is not responsible for the privacy practices, security or content of third-party websites.

Users should review the privacy policies of those services separately.

13. Children’s Privacy

The Binhnam Aluminium website is intended primarily for business customers, professionals and job applicants.

We do not knowingly collect personal information from children through our B2B inquiry services.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, business operations, technologies or legal requirements change.

The latest version will be published on this page with an updated revision date.

15. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact: